Returns & Exchanges
At KORA Organics, we want you to love your glowing skin, so we offer a 30-day return policy for products purchased directly from our website. If you are not completely satisfied with your purchase, we are happy to assist you with a return or exchange.
Initiate Your Request
Visit our online Returns Portal and enter your order number and zip code to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack the items in their original packaging, ensuring they are securely sealed to prevent damage during transit.
Attach Shipping Label
Print the prepaid shipping label provided by our portal and affix it to the outside of your package before dropping it off at any authorized carrier location.
Receive Your Refund
Once our warehouse receives and inspects your return, we will process your refund to the original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing